Privacy Policy for Thinkable Holdings Inc.

At Thinkable Holdings Inc. (“together with our affiliates, “Thinkable,” “we,” “our,” or “us”), we are deeply committed to protecting your privacy and securing any personal information we collect from or about you. This Privacy Policy outlines how we collect, use, and share personal data when you interact with our websites, applications, and services (“Services”).

This Privacy Policy does not apply to data we process on behalf of our business customers, such as through APIs or enterprise solutions. Our use of such data is governed by the respective agreements with our customers.

1. Personal Data We Collect

Personal Data You Provide:

We collect personal data directly from you, including:

• Account Information: When you create an account, we collect your name, contact details, account credentials, payment information, and transaction history.
• User Content: Any content you provide through our Services, such as prompts, uploaded files, images, or audio, depending on the features you use.
• Communication Information: Details from your communications with us, such as emails or social media interactions.
• Other Information You Provide: Data from event participation, surveys, or identity verification processes.

Personal Data from Your Use of Services:

When you interact with our Services, we automatically collect:

• Log Data: Information like your IP address, browser type, and usage timestamps.
• Usage Data: Details about your interaction with our Services, including features used, time zones, and device type.
• Device Information: Data about your device, such as its operating system, identifiers, and browser details.
• Location Information: General location based on IP address or precise location data if explicitly provided.
• Cookies and Similar Technologies: Information stored via cookies to enhance your experience. Learn more in our Cookie Notice.

Information from Other Sources:

We also receive data from trusted partners (e.g., for fraud prevention) and publicly available sources to improve our AI tooling. For additional information, visit this help article.

2. How We Use Personal Data

We use your personal data to:

• Provide, analyze, and maintain our Services.
• Improve and develop new features for our Services.
• Communicate with you regarding updates, changes, or promotional events.
• Prevent fraud and ensure security.
• Comply with legal obligations and protect rights, safety, or property.

Aggregated or de-identified data may also be used for analytics, research, and product improvement. Such data will not be re-identified unless required by law.

3. Disclosure of Personal Data

We may share your personal data under the following circumstances:

• Vendors and Service Providers: To facilitate business operations, such as hosting, payment processing, or analytics.
• Business Transfers: During mergers, acquisitions, or similar transactions.
• Legal Obligations: To comply with laws, protect our rights, or address security risks.
• Affiliates: With entities under common ownership or control for consistent policy application.
• Business Account Administrators: If your account is linked to an enterprise or organization.
• Other Users or Third Parties: When you share data via features like public links or integrations.

4. Retention of Personal Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Factors affecting retention include:

• Purpose of data processing.
• Nature and sensitivity of the information.
• Potential risks of unauthorized use.
• Legal and regulatory obligations.

5. Your Rights

Depending on your location, you may have rights including:

• Accessing or correcting your personal data.
• Deleting your personal data.
• Restricting or objecting to data processing.
• Transferring data to another party.
• Withdrawing consent where applicable.
• Filing complaints with local authorities.

To exercise these rights, please contact us at privacy@thinkable.co.

6. Children

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13. If we discover such data, we will delete it promptly. Users under 18 must have parental consent to use our Services.

7. Security

We implement reasonable measures to protect personal data. However, no system is entirely secure. Users should exercise caution when providing information online.

8. Additional U.S. State Disclosures

Some U.S. state laws grant additional privacy rights. We do not “sell” or “share” personal data for targeted advertising purposes. For detailed rights by state, contact us at privacy@thinkable.co.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with the effective date clearly indicated.

10. Contact Us

For questions or concerns, contact us at privacy@thinkable.co.